SAAVEX wants you to be thrilled with your new purchase. However, if you need to return an item, we're here to help.
REFUND - ITEM POLICY
* You have 15 calendar days to return an item from the date you received it.
* To be eligible for a return, your item must be unused and in the same condition that you received it.
* The product must be returned unopened in its original packaging.
* Failure to do so will result in a 15% restocking fee.
REFUND - PAYMENT POLICY
* Allow 3 business days for the refund to be processed and an additional 3-4 days for the credit to appear in your account, depending on your payment provider.
* Refunds will be issued to the original payment method used at the time of purchase.
* The refund amount will include the cost of the returned item(s). Any shipping costs and duties are non-refundable (unless the return is due to our error).
* Please note that all postage costs must be covered by the customer unless the product is faulty.
Email us at info@saavexservices.com with the reason you wish to return or exchange the product and we will guide you through the process.
If we have sent you the wrong item, please email us at info@saavexservices.com so we can make it right! Unfortunately, we are not responsible for incorrectly placed orders.